About Us

About ProKitchen Direct

At ProKitchen Direct, we believe that the heart of every great culinary experience whether in a Michelin-star restaurant or a passionate home kitchen is defined by the quality of the tools used. Based in Albertson, New York, we specialize in providing commercial-grade kitchen and hospitality equipment designed for durability, precision, and peak performance.

Our Mission: Professional Excellence, Delivered

Founded with a vision to bridge the gap between industrial reliability and accessible service, ProKitchen Direct serves as a dedicated partner for chefs, restaurateurs, and culinary enthusiasts. We curate a catalog of industry-proven brands, ensuring that every piece of equipment we sell meets rigorous standards for craftsmanship and innovation.

Why Choose ProKitchen Direct?

In an industry where equipment failure can halt a business, we prioritize Trust and Transparency above all else.

  • Vetted Manufacturer Relationships: We are an Authorized Dealer for the world’s leading culinary brands, including Zumex, MVP Group, BakeMax, Tagwood, Axis, Jet-Tech, Steak Locker, and Mahlkönig.

  • End-to-End Support: Our expertise extends beyond the sale. We provide hands-on guidance regarding freight logistics, installation requirements, and compliance with local health and safety standards.

  • Verified Expertise: Our team understands the technical nuances of hospitality—from the voltage requirements of a high-volume espresso machine to the cooling specifications of commercial refrigeration.

Transparent Business Operations

To ensure our customers can shop with total confidence, we maintain a strict policy of transparency regarding our business identity and operations.

Visit or Contact Us: We operate during standard business hours to provide direct, human-to-human support for all technical inquiries and order updates.

  • Corporate Office: 144 Evans Avenue Albertson New York, 11507 United States

  • Phone: +1 (800) 960 2171

  • Email: support@prokitchendirect.com

  • Hours of Operation: 9:00AM – 5:00PM (GMT+05:00) Eastern Standard Time (New York) Monday – Friday

Our Commitment to Service

We don’t just list products; we build long-term relationships. Whether you are expanding a commercial hospitality program or perfecting your home setup, ProKitchen Direct provides:

  1. Transparent Lead Times: Real-time updates on availability.

  2. Logistics Assistance: Coordination of freight and delivery for heavy equipment.

  3. Warranty Advocacy: Direct support in navigating manufacturer warranties and long-term care.

Elevate Your Journey

We are more than an equipment supplier; we are part of the culinary community. Our mission is to empower creators with the tools they need to serve, inspire, and succeed.

Ready to upgrade your kitchen? Contact Our Experts Today.