About ProKitchen Direct

Professional Excellence, Delivered. Based in Albertson, New York, ProKitchen Direct was founded to bridge the gap between world-class industrial equipment and the chefs, restaurateurs, and enthusiasts who need them. We aren't just an online store; we are your technical partners in the hospitality industry.

The ProKitchen Difference: Human-Centric Service High-performance equipment requires high-performance support. Unlike "faceless" e-commerce sites, we are a small, dedicated team of experts.

Why Professionals Choose Us

1. Direct Authorized Partnerships: We do not sell "grey market" goods. We are proud authorized dealers for industry leaders like Zumex, MVP Group, BakeMax, Tagwood, Axis, Jet-Tech, Steak Locker, and Mahlkönig. This ensures your $1,000+ investment is brand new and fully protected by a manufacturer warranty.
   
2. Logistics Expertise: Moving a 300lb espresso machine or a commercial refrigerator requires more than a standard courier. We manage the complex freight logistics to ensure your equipment arrives safely and on time.
   
3. Technical Advocacy: Our job doesn't end at checkout. We act as your advocate, assisting with voltage specs, drainage requirements, and facilitating connections with manufacturer service networks if you ever need a repair.
   
   Our Commitment to Transparency In an era of automated bots, we prioritize the "Human Factor." We operate with full disclosure of our location and identity:

• Headquarters: 144 Evans Avenue, Albertson, New York, 11507. United States
  
  
• Email: support@prokitchendirect.com
  
  
• Direct Line: +1 800 960 217
  
  
• Operational Hours (EST)Monday – Friday, 9:00 AM – 5:00 PM (EST)
  
  
• Our Promise: No hidden fees, no "bait-and-switch" pricing, and honest lead times.